$199 New Patient Offer Guide
Table of Contents
- 1 What is the offer?
- 2 What’s Included?
- 3 Health Fund Information
- 4 Frequently Asked Questions
- 4.1 Who is eligible for the $199 offer?
- 4.2 What is included in the offer?
- 4.3 What if the patient has a health fund?
- 4.4 What if the patients health fund pays more than $199?
- 4.5 What if the dentist is recommending the patient further treatment?
- 4.6 Is the OPG included?
- 4.7 What if the patient is looking for a clean only?
What is the offer?
We’re currently offering new patients to the practice a comprehensive dental examination, scale, clean and polish, 2 bitewing X-rays, and fluoride treatment for just $199.
The offer is designed as a courtesy for patients who are paying without health fund cover, or whose health fund rebate does not fully cover the included services.
What’s Included?
- Comprehensive dental examination
- Scale, clean and polish
- 2 bitewing X-rays, if clinically required
- Fluoride treatment
Health Fund Information
The $199 offer does not apply where the patient’s health fund cover/rebate for the included treatment exceeds $199.
If the patient’s eligible treatment codes/rebate exceed $199, the standard fees apply rather than the $199 offer.
If the patient has additional treatment identified or performed outside of the offer, this is quoted separately. This may include things such as:
- Fillings
- OPG X-rays
- Digital Wellness Scans
- Further diagnostic procedures
- Other dental treatment
The $199 price is the patient courtesy price for eligible patients. Where a health fund pays a rebate above $199 for the included services, that payment represents the standard cost of the treatment provided and is not a refund or credit payable to the patient.
Frequently Asked Questions
Who is eligible for the $199 offer?
The offer is available to new patients to the practice who meet the offer conditions and are paying without health fund cover, or whose eligible health fund rebate does not fully cover the included services.
What is included in the offer?
- Comprehensive dental examination
- Scale, clean and polish
- 2 bitewing X-rays, if clinically required
- Fluoride treatment
What if the patient has a health fund?
If the patient’s health fund rebate/eligible treatment value exceeds $199, they are not eligible for the $199 offer and standard fees apply.
If their rebate does not fully cover the included services, the $199 courtesy price can apply, subject to the offer terms.
What if the patients health fund pays more than $199?
The patient does not receive the difference back.
For example, if the standard eligible service codes result in a health fund payment of $220, the $220 represents the health fund’s payment towards the treatment provided. The patient is not entitled to the additional $21 as a refund.
What if the dentist is recommending the patient further treatment?
The $199 offer covers only the services specifically included in the offer.
If the dentist recommends additional treatment, this will be discussed and quoted separately. Consent must be given by the patient before going ahead with any treatment.
For example:
- Fillings
- OPG X-rays
- Digital Wellness Scans
- Further diagnostic procedures
- Other dental treatment
Nothing additional should be assumed to be included in the $199.
Is the OPG included?
No. The offer includes 2 bitewing X-rays if clinically required.
If an OPG is required, this is additional to the offer and quoted separately. It is at the dentists discretion if they wish to include this.
What if the patient is looking for a clean only?
The $199 offer is structured as a new patient exam and clean package, rather than a standalone clean.
The patient should be booked and communicated with based on the full inclusions of the offer.
